Categories Energy, In english
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Digital innovation can bring 3 benefits to the energy industry, according to Colette Lewiner
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![Colette Lewiner - digital innovation in the energy industry](https://theinnovationandstrategyblog.com/wp-content/uploads/2016/12/colette-lewiner-digital-innovation-in-the-energy-industry.jpg)
What role can digital innovation play in the energy industry? How could it improve customer satisfaction and lower client churn rate? Could it play any role in optimizing asset utilization? These are some of the questions that Colette Lewiner, a worldwide Energy expert, Jean-Luc Pugnet, Total’s Account Managing Director at Fujitsu, and myself addressed in a follow-up conversation. 1/ Improved customer experience First of all,…