Product innovation doesn’t create a sustainable competitive advantage
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Theodore Levitt, a professor at Harvard Business School, once said in 1962: “people don’t want a quarter inch drill, they want a quarter inch hole”. In other words, if you’re trying to innovate you could do one of 2 things : you could study the quarter inch drill and wonder: “how can I make a better quarter inch drill?” This leads product-centric innovation you could…